About The Restoration Group

The Restoration Group was established in 2021 in Kenilworth, NJ, with a straightforward focus: show up fast when a property is damaged, do the work correctly, and help owners navigate the insurance process without getting lost in it. Restoration is not a glamorous business. It means arriving at a home where the basement has been underwater for six hours, or where smoke has worked its way into every cabinet and closet. That reality is exactly why the work matters.

What we do

On any given day, the team may be extracting standing water from a finished basement in Westfield, setting drying equipment in a Union Township apartment after a pipe burst, or coordinating a mold remediation scope with an adjuster for a homeowner in Summit. Because damage does not follow a business schedule, the phones are answered 24 hours a day, seven days a week. When a call comes in at 2 a.m. about a supply line failure, someone picks up — not an answering service passing along a message for the morning.

A large part of the work happens behind the scenes: moisture mapping, documentation, photo logs, and scope writing that insurance carriers require before they approve a claim. Homeowners rarely know that side of the process exists until they’re in the middle of it. Getting that documentation right the first time is often the difference between a smooth claim and a drawn-out dispute.

Our certifications and licensure

The Restoration Group holds IICRC Certified Firm status (Firm #210213). The IICRC — Institute of Inspection, Cleaning and Restoration Certification — is the body that sets the technical standards the restoration industry is built on: how much moisture content is acceptable before a structure is considered dry, how containment should be set up during mold remediation, what drying equipment is appropriate for a given material and saturation level. Holding firm certification means the work is performed against those written standards, not informal judgment calls.

The company is also licensed by the NJ Division of Consumer Affairs as a Home Improvement Contractor. In New Jersey, that license is required by law for residential repair and restoration work — it is not a marketing credential. It means the business is registered, bonded, and accountable to the state.

Where we work

Kenilworth sits in Union County, roughly in the middle of a dense corridor of older residential neighborhoods. The surrounding towns — Cranford, Westfield, Scotch Plains, Mountainside, Springfield, Summit, and others across Union and Morris counties — share similar housing stock: a large proportion of homes built before 1960, with basements that sit close to a high water table and older plumbing that has had decades to develop weak points. The Restoration Group serves this region regularly and understands the construction patterns, the local utility contacts, and the conditions that make water and mold damage common in this part of New Jersey.