The Restoration Group
Background

24/7 Restoration Services in Kenilworth

The Restoration Group provides 24/7 water, fire, mold, and storm damage restoration across Kenilworth and surrounding areas. Licensed, insured, IICRC-certified. Call (855) 650-7422.

IICRC Certified Firm #210213
NJ Licensed Home Improvement Contractor
24/7 Emergency Response
Serving NJ Since 2021

About Us

The Restoration Group has been restoring New Jersey homes and businesses since 2021 from our Kenilworth headquarters — with crews serving Union County, Newark, Jersey City and the Brooklyn–Manhattan metro. We specialize in rapid-response water, fire, storm and mold damage restoration through full reconstruction, and as an IICRC Certified Firm we answer the phone 24/7. When disaster strikes, our team returns your property to its pre-loss condition quickly and safely.

The Restoration Group Team

Our Process

A clear, predictable process from first call to final sign-off

Free Consult

We visit your property, assess the scope, and answer every question — no charge, no obligation.

Estimate & Proposal

You receive a detailed written estimate before any work begins, so there are no surprises.

We Do the Work

Our crew executes the project on schedule with daily updates and consistent communication.

Final Inspection

A walk-through confirms every item meets our quality standard before we consider it done.

Completion

Final sign-off, documentation, and warranty paperwork — handed to you before we leave.

24/7 Emergency Response

We answer the phone day and night. Insurance billing accepted.

Frequently Asked Questions

How quickly can someone be at my property?
The Restoration Group operates 24/7 and dispatches as soon as a call comes in. Actual on-site arrival depends on your location within New Jersey and current call volume, but the team prioritizes active water intrusion and fire losses as emergency responses. Call (855) 650-7422 and the dispatcher can give you a realistic estimate for your address.
Do you bill my insurance company directly?
Yes. The team works with most major homeowners insurance carriers and handles direct billing so you're not paying out of pocket and waiting for reimbursement. They document the loss with photographs, moisture readings, and a detailed scope of work — exactly what adjusters need to process a claim efficiently.
What should I do while I'm waiting for the crew to arrive?
If it's safe to do so, shut off the water supply at the main valve to stop an active leak, and avoid walking through standing water if there's any chance electrical panels or outlets are affected. Don't run household fans to dry things out on your own — improper airflow can push moisture deeper into wall cavities and complicate drying. Leave affected materials in place so the crew can assess the full extent of damage before anything is moved or discarded.
What does IICRC Certified Firm mean, and why does it matter?
The IICRC (Institute of Inspection, Cleaning and Restoration Certification) sets the technical standards for water damage drying, mold remediation, and fire restoration. A Certified Firm has met the organization's requirements for training, insurance, and continuing education. For homeowners, it means the work follows a documented methodology — which also tends to satisfy insurance carrier requirements when a claim is under review.
Is there a charge for an initial estimate or inspection?
Contact The Restoration Group at (855) 650-7422 to ask about estimates for your specific situation. For emergency losses, the priority is stopping active damage first; scope and cost documentation follows as part of the mitigation process.
Do you respond to calls at night and on weekends?
Yes — the phones are answered 24 hours a day, seven days a week, including weekends and holidays. Water damage, fire losses, and sewage backups don't wait for Monday morning, and neither does the dispatch team.

When water is soaking into your subfloor, smoke residue is settling into every surface, or you’ve spotted the dark bloom of mold behind a wall, you need someone who picks up the phone and shows up — not tomorrow, not after a callback queue. The Restoration Group handles water damage, fire and smoke damage, mold remediation, storm damage, biohazard cleanup, and full reconstruction for homeowners and property managers across New Jersey, around the clock.

Services we handle

Water damage restoration — A burst pipe or appliance failure can push water under hardwood, into wall cavities, and beneath tile within minutes; the team extracts standing water, dries structural materials to IICRC S500 standards, and monitors moisture levels until the readings are clean.

Fire and smoke damage restoration — Long after the flames are out, acidic smoke residue keeps corroding metal fixtures and embedding itself in drywall; restoration work here covers soot removal, odor neutralization, and content cleaning before any rebuilding begins.

Mold remediation — In New Jersey’s humid summers, mold can begin colonizing a damp surface in as little as 24 to 48 hours; remediation focuses on containing the affected area, removing compromised material, and correcting the moisture source so growth doesn’t return.

Storm damage and reconstruction — Whether a nor’easter has pushed water through a failed roof or a fallen tree has opened an exterior wall, the team handles emergency tarping, debris removal, structural drying, and the rebuild — so you’re not coordinating three separate contractors.

Why homeowners and property managers call us

The Restoration Group has been operating out of Kenilworth since 2021 and carries IICRC Certified Firm status (#210213), which means the drying and remediation work follows documented industry standards — not guesswork. Being an IICRC Certified Firm matters when your insurance adjuster is reviewing the scope of work, because documentation and methodology hold up to scrutiny.

Speaking of insurance: the team handles direct billing to most major carriers and provides the photo documentation, moisture logs, and itemized scopes that adjusters need to process a claim. You won’t be asked to front the full cost and chase reimbursement on your own.

Licensed through the NJ Division of Consumer Affairs as a Home Improvement Contractor, and available 24 hours a day, seven days a week — including holidays — The Restoration Group answers calls when damage actually happens, which is rarely during business hours.

Service area

The Restoration Group is based in Kenilworth and serves communities throughout Union County and the surrounding region. Neighboring towns including Cranford, Westfield, and Roselle Park are within the regular service footprint, and the team responds to calls across New Jersey. Older housing stock common throughout Union County — homes with plaster walls, cast-iron drain lines, and finished basements — comes with its own set of water intrusion and mold risks that the team encounters regularly.

If you’re unsure whether your address falls within the service area, call (855) 650-7422 and someone will confirm coverage immediately.

If you’re reading this in the middle of a loss — water still moving, the smell of smoke still sharp, or damage you just discovered — call (855) 650-7422 now. The sooner mitigation starts, the less material has to be replaced and the simpler the insurance process tends to be. The Restoration Group answers every hour of every day.

Call Now: (855) 650-7422